A: Processing order time: we will processing order within 24 hours on business days.
B: Shipping time and cost: (Billed by per order)
1. Standard Shipping:
10-14 business days - $10 - USPS
2. Express Shipping:
4-8 business days - $20 - FedEx
* We support global transportation. The above standards apply to all regions of the world. Except for some remote areas, there will be differences. If your area is a remote area, we will confirm and communicate with you before shipment. Or you can contact us at any time before placing an order, and we will get back to you within 24 hours of working days.
* Except for Canada, customers do not need to bear customs duties. Tariffs in Canada are borne by customers.
C: Please note: Do not fill in the POX address when filling in the address. POX address express can not be delivered. Some remote areas may have additional costs. If there are, we will communicate with you in advance. Other than that, there are no additional charges.
D: Tracking logistics: Contact us via [email protected] for the logistics order number and check it out at https://www.17track.net/.
Company Name: Lilypajamas Co.,Ltd
Email: [email protected]
Phone: (+86) 182-2589-0810 (Business Cooperation, only accept SMS contact)
Phone: (+86) 188-5545-0145 (English Customer Service Support)
Customer Service Representative: Lula
Address: Shili Industrial Park Office Building, Guandou Subdistrict, Jiujiang District, Wuhu City, Anhui Province, China
If you have any questions, please contact us. We will reply your email within 24 hours on weekdays.