FAQ

1. How to choose the size

There is a reference height standard in the size options of each of our products. You can choose the corresponding size.

2. How to pay?

We use PayPal for payment, which is safe and convenient. For details, please refer to https://www.lilypajamas.com/payment.html

3. How long can I receive the goods?

We will deliver the goods within 24 hours after you place the order. The transportation time depends on the transportation method you choose. We can provide three modes of transportation. You can choose the specific time to refer to https://www.lilypajamas.com/ About-shipping.html

4. What should I do if there is a problem with the goods after receiving the goods?

If there is a problem with the goods we issue, not the customer damage, please contact us (Email: [email protected]) and we will return or refund you for details. For details, please refer to https://www.lilypajamas.com/returns- Refunds.html

5. Can I cancel my order?

Within 24 hours, please contact us immediately. We can cancel the order for you. If the goods have been delivered or will be cancelled for more than 24 hours.

6. In addition to retail, do you accept wholesale?

Accept. If you want to wholesale, please email: [email protected]

Contact us and we will try our best to offer you the best possible discount.

7. Can I purchase goods without a PayPal account?

Yes. We recommend that you pay with PayPal because it is safe and convenient, but we also support credit card payments. For detailed methods, please refer to https://www.lilypajamas.com/payment.html. If you have any questions, please feel free to contact us (Email: [email protected])